Delivery & Returns

Shipping costs

Denmark: DKK 60,- Free Delivery if you purchase for more than DKK 1000,-
Worldwide: From DKK 150,- / € 20.00

Shipping and Delivery information

Products that are on stock will be shipped within 1-3 working days. In Denmark orders will be delivered within 1-3 working days from the shipment date and in the EU within 7 working days from the shipment date. If the customer orders several items and one or more of the items is out of stock NUIT et LINETTE will not ship the order before each item is back in stock again. In that case the delivery time may be up to 7 weeks within the EU. We ship with Post Nord or FedEx.
Denmark: DKK 60,-  Free Delivery if you purchase for more than DKK 1000,-
Worldwide: DKK 150,- /  € 20.00

Track your parcel
http://www.pakkeboksen.dk/track-trace.html Remember to pick up our parcel!! If the customer does not pick up a parcel and the parcel is shipped back to NUIT et LINETTE we will charge a fee of € 8.00

NUIT et LINETTE will not be held responsible for any delay or failure to comply with its obligations if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your legal rights.

We ensure that our goods are packaged in a way that protects them during the shipment but sometimes damage does occur.
We apologize for any inconvenience that it might cause.

If anything has been damaged during the shipment please contact us at info@nuitetlinette.com with 5 days of the delivery time.

Return of products

The customer has the right to return products back to NUIT et LINETTE. The customer needs to give NUIT et LINETTE notices of the wanted return of new or unused products within 14 days of notice from the delivery date. The consumer has additional 14 days in order to make the shipment of the return products to the company.

No refunds of any kind will be permitted on custom or bespoke ordered goods, regardless of reason. When choosing your ring size, the product falls under the custom-made category. How ever we will free of charge resize your ring, if the ordered size do not fit.

Degradation of products

When purchasing products from NUIT et LINETTE the consumer accepts the terms of 100% degradation of used products. The customer will only receive money refund if the returned product is unused and don’t show any signs or wear.

The 14 days’ time frame begins after receipt of this instruction via email, but under no circumstances earlier than the customer has received the goods. In order to comply with the 14 days of notice and 14 days shipping time, the goods must be shipped as new and unused within this time frame.

NUIT et LINETTE will only cower the shipping cost when returning products is a result of our fault.
Products can only be returned if they are still in their original packages.
When returning products, the full paid amount payed for the products will be returned when NUIT et LINETTE have received the products.
NUIT et LINETTE will only refund to the credit card that was used when placing the order. (This is to prevent fraud)

Return information

Please fill out the return formula received with your order.

Products must be returned to:

NUIT et LINETTE
Gothersgade 7 st th
1123 Copenhagen
Denmark

 

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