Please notice that you agree to the following terms and conditions when shopping in NUIT et LINETTE’s online shop under the web-site www.nuitetlinette.com.

The website is provided by:

NUIT et LINETTE store ApS

Gammel Moent 35 st

1117 Copenhagen

Denmark

CVR:38173804

Contact

Email: info@nuitetlinette.com

Phone: +45 53 87 05 01

Shipping costs

Denmark: DKK 60,- Free Delivery if you purchase for more than DKK 1000,-
Worldwide: From DKK 150,- / € 20.00

Shipping and Delivery information

Products that are on stock will be shipped within 1-3 working days. In Denmark orders will be delivered within 1-3 working days from the shipment date and in the EU within 7 working days from the shipment date. If the customer orders several items and one or more of the items is out of stock NUIT et LINETTE will not ship the order before each item is back in stock again. In that case the delivery time may be up to 7 weeks within the EU. It will say “backordered” on your invoice. We ship with Post Nord or FedEx.
Denmark: DKK 60,-  Free Delivery if you purchase for more than DKK 1000,-
Worldwide: From DKK 1500,- /  € 20.00

Track your parcel
http://www.pakkeboksen.dk/track-trace.html Remember to pick up our parcel!! If the customer does not pick up a parcel and the parcel is shipped back to NUIT et LINETTE we will charge a fee of € 8.00

NUIT et LINETTE will not be held responsible for any delay or failure to comply with its obligations if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your legal rights.

We ensure that our goods are packaged in a way that protects them during the shipment but sometimes damage does occur.
We apologize for any inconvenience that it might cause.

If anything has been damaged during the shipment please contact us at info@nuitetlinette.com with 5 days of the delivery time.

Return of products

The customer has the right to return products back to NUIT et LINETTE. The customer needs to give NUIT et LINETTE notices of the wanted return of new or unused products within 14 days of notice from the delivery date. The consumer has additional 14 days in order to make the shipment of the return products to the company.

No refunds of any kind will be permitted on custom or bespoke ordered goods, regardless of reason. When choosing your ring size, the product falls under the custom-made category. How ever we will free of charge resize your ring, if the ordered size do not fit.

Degradation of products

When purchasing products from NUIT et LINETTE the consumer accepts the terms of 100% degradation of used products. The customer will only receive money refund if the returned product is unused and don’t show any signs or wear.

The 14 days’ time frame begins after receipt of this instruction via email, but under no circumstances earlier than the customer has received the goods. In order to comply with the 14 days of notice and 14 days shipping time, the goods must be shipped as new and unused within this time frame.

NUIT et LINETTE will only cower the shipping cost when returning products is a result of our fault.
Products can only be returned if they are still in their original packages.
When returning products, the full paid amount payed for the products will be returned when NUIT et LINETTE have received the products.
NUIT et LINETTE will only refund to the credit card that was used when placing the order. (This is to prevent fraud)

Return information

Please fill out the return formula received with your order.

Products must be returned to:

NUIT et LINETTE
Gothersgade 7 st th
1123 Copenhagen
Denmark

How to shop

The customer places the order by following the next steps:

1. Select a product and “add to shopping bag”
2. Select “go to your shopping back” to see detailed information about the selected product.
3. Select “Checkout”
4. Enter all personal information – enter any comments for dispatch – accept NUIT et LINETTEs terms
5. Select “Approve”
6. Fill in the PayPal form with personal and credit card details

After placing an order NUIT et LINETTE will send the costumer an email, which confirms receipt of the order and contains the details of the order. The email does not constitute the acceptance of the offer.
NUIT et LINETTE accepts the offer either by confirming the shipping by an email or shipping the products to the provided address. The contract has not been concluded before NUIT et LINETTE has accepted the offer.

The payment will be collected when the order has been shipped.

Account

The customer is responsible for maintaining the confidentiality of its account and password and for restricting access to its computer to prevent unauthorized access to its account. The customer agrees to accept responsibility for all activities that occur under its account or password. Inform NUIT et LINETTE immediately if you have any reasons to believe that the password has become known to someone else or the password is being used in an unauthorized manner.
The customer must ensure that the account information which are provided to NUIT et LINETTE are correct. The customer must immediately inform NUIT et
LINETTE of any changes to the information that has been provided by the registration.

Retention of title   
NUIT et LINETTE retains title to the goods until receipt of all payments.

Warranty and complaint

NUIT et LINETTE will give a 2 year guarantee on all products. The warranty doesn’t cover when defects, damage or wear and tear occurs due to misuse, lack of maintenance or common wear. The customer can choose as a consumer if a product should be repaired or replaced. The exception to this rule is if the replacement is impossible or would involve disproportionate costs for NUIT et LINETTE.
Should any complaint occur please contact info@nuitetlinette.com
NUIT et LINETTE does not cover the freight costs which occurs, in connection with a complaint.

Read product care (link til product care)

Price and payment

All prices stated on the online-shop are in DKK or EURO and inclusive 25% Danish VAT. The payment will be done via PayPal.

PayPal and NUIT et LINETTE accepts the following credit cards:
Visa, EuroCard, MasterCard, American Express

In case of delivery outside EU the customer is obliged to bear the customs duties and further costs incurred. Customs policies vary widely from country to country, so the customer should contact the local customs office for further information.

We do not offer tax-free purchases on orders from Non-EU countries.

If the package is not picked up by the customer and any kind off fee is added, the customer is responsible for the extra cost and will be charged all costs and expenses associated with the return-shipment. This includes freight charges, any extra payments, duties, taxes, levies, and fees for Link Logistics a/s prepayments, return charges, any additional fees, etc. 

When ordering an item marked as "pre-order" the charges will be processed when we start working on your order. 

Data protection 

NUIT et LINETTE is entitled to collect, process and use our customers’ data in accordance with applicable data protection law. NUIT et LINETTE will only use the customer’s data for purpose which the data are provided for or for correspondence with the customer. If necessary, for the processing of payment, NUIT et LINETTE will transfer the customer’s payment data to the credit institute which is instructed with the payment.

 

Handelsbetingelser

Bemærk venligst at du accepterer følgende vilkår og betingelser når du handler hos NUIT et LINETTE online på hjemmesiden www.nuitetlinette.com.

NUIT et LINETTE store ApS

Gammel Moent 35 st

1117 Copenhagen

Denmark

 

CVR:38173804

 

Contact

Email: info@nuitetlinette.com

Phone: +45 53 87 05 01

 

Forsendelsesomkostninger

Danmark: DKK 50,- Gratis levering hvis du køber for mere end DKK 700, –

Worldwide: DKK 200, – / € 26,00

Forsendelse og leverings information

Produkter der er på lager vil blive afsendt indenfor 2-3 hverdage. I Danmark vil ordre blive leveret 1-3 hverdage efter forsendelses dagen og i EU efter 7 arbejdsdage fra forsendelses dagen.

Hvis kunden bestiller flere varer og en eller flere af dem er udsolgt vil NUIT et LINETTE ikke sende ordren før hvert enkelte vare er tilbage på lager igen. I så fald kan leveringstiden være op til 7 uger inden for EU.

Vi sender alle vores varer med Post Nord eller FedEx.

Danmark: DDK 50,- Gratis levering hvis du køber for mere end DKK 700, –

Worldwide: DKK 200, – / € 26,00

Spor din pakke

http://www.pakkeboksen.dk/track-trace.html

www.fedex.com

 

Husk at afhente din pakke!! Hvis kunden ikke henter en pakke og pakken sendes tilbage til NUIT et LINETTE vil vi opkræve et gebyr på 8,00 €

NUIT et LINETTE vil ikke blive holdt ansvarlig for eventuelle forsinkelser eller manglende overholdelse af sine forpligtelser, hvis forsinkelsen eller manglende levering skyldes enhver årsag, som er uden for vores rimelige kontrol. Denne betingelse påvirker ikke dine lovmæssige rettigheder.

Vi sikrer, at vores varer er pakket på en måde, der beskytter dem under forsendelsen, men nogle gange forekommer der skader.

Vi beklager ulejligheden dette kunne medføre.

Hvis noget er blevet beskadiget under forsendelsen kan du kontakte os på info@nuitetlinette.com

Returnering af produkter

Kunden har ret til at returnere produkter til NUIT et LINETTE.  Kunden skal give virksomheden besked om retureren inden for 14 dage efter leveringsdatoen. Derefter har kunden yderligere 14 dage til at fuldføre returneringen af produktet til NUIT et LINETTE.

Ved returnering skal der i pakken vedlægges og udfyldes en returneringsblanket. Denne er vedlagt forsendelsen. NUIT et LINETTE vil kun dække forsendelses omkostningerne ved returnering, hvis returneringen skyldes en fejl fra vores side.

Varer der er specielt fremstillet og bestilt i specifikke størrelser eller mål falder under Custom made og Bespoke kategoerien og kan derfor ikke returneres. Hvis denne størrelse ikke passer, tilretter vi dog gerne første gang uden, at der opkræves betaling.

Forringelse af produkter

Ved køb af produkter fra NUIT et LINETTE godkender kunden også betingelserne for 100% værdiforringelse af produkterne, hvis produktet er taget i brug. Kunden modtager derfor kun refundering af købet, hvis det returneret produkt er ubrugt og ikke viser ting på brug eller slid.

Ved returnering af varer vil det fulde betalte beløb for varen først blive returneret, når NUIT et LINETTE har modtaget varerne.

NUIT et LINETTE vil kun refundere til det kreditkort, der blev brugt ved bestillingen. (Dette er for at forhindre svindel)

Returnerings adresse

Produkter skal returneres til:

NUIT et LINETTE
Gammel Moent 35 st
1117 Copenhagen
Denmark

 

Placring af ordre

Efter at have placeret en ordre vil NUIT et LINETTE sende dig en e-mail, som bekræfter modtagelsen af ​​ordren og den vil indeholde detaljer om dine produkter. Denne e-mail udgør ikke en accept af ordren.

NUIT et LINETTE accepterer tilbuddet enten ved at bekræfte afsendelsen ved en e-mail eller ved levering af ordren til den oplyste adresse. Aftalen er ikke indgået inden NUIT et LINETTE har accepteret tilbuddet.

Betalingen vil blive indsamlet, når ordren er afsendt.

Konto

Kunden er ansvarlig for at opretholde fortroligheden af ​​sin konto og password gennem begrænset adgang til sin computer for at forhindre uautoriseret adgang til sin konto. Kunden indvilliger i at påtage sig ansvaret for alle aktiviteter, der foregår under dens konto. Informer straks NUIT et LINETTE, hvis du har nogen grund til at tro, at adgangskoden er blevet kendt af en anden eller adgangskoden bliver brugt på en uautoriseret måde.

Kunden skal sikre, at oplysningerne på kontoen, som leveres til NUIT et LINETTE er korrekte. Kunden skal straks underrette NUIT et LINETTE ved eventuelle ændringer i de oplysninger, der er blevet registreret.

Ejendomsforbehold

NUIT et LINETTE bevarer ejendomsretten til varerne, indtil modtagelsen af ​​alle betalinger.

Garanti og reklamation

NUIT et LINETTE giver 2 års garanti på alle produkter. Garantien dækker ikke, når fejl, skader eller slitage opstår på grund af forkert brug, manglende vedligeholdelse eller almindeligt slid. Kunden kan som forbruger vælge om et produkt skal repareres eller udskiftes. Undtagelsen fra denne regel er, hvis erstatningen er umulig eller vil medføre uforholdsmæssige omkostninger for NUIT et LINETTE.

Ønsker du at klage over et produkt kontakt os venligst på info@nuitetlinette.com

NUIT et LINETTE dækker ikke de fragtomkostninger, der opstår i forbindelse med en reklamation.

Læs produkt vedligeholdelse (link til product care)

Pris og betaling

Alle priser angivet på online-butikken er i DKK eller EURO og inklusiv 25% dansk moms. Betalingen vil ske via PayPal, Dankort, Visa, Visa Electron, MasterCard.

PayPal og NUIT et LINETTE accepterer følgende kreditkort:

Visa, EuroCard, MasterCard, American Express

I tilfælde af levering uden EU er kunden forpligtet til at varetage fortoldning og yderligere omkostninger. Told varierer meget fra land til land, så kunden skal kontakte det lokale toldvæsen for yderligere oplysninger.

Vi tilbyder ikke afgiftsfrie køb på ordrer fra ikke-EU-lande.

Hvis pakken ikke bliver afhentet af kunden, og der tillægges nogen form for gebyr, er kunden ansvarlig for de ekstra omkostninger, og alle omkostninger og udgifter vil blive opkrævet i forbindelse med tilbagelevering af forsendelsen. Dette omfatter fragtomkostninger, eventuelle ekstra betalinger, afgifter, skatter, og gebyrer for Link Logistics A / S forudbetalinger, returnerings afgifter og eventuelle ekstra gebyrer mv.

Databeskyttelse

NUIT et LINETTE er berettiget til at indsamle, bearbejde og bruge vores kunders data i overensstemmelse med gældende databeskyttelseslovgivning. NUIT et LINETTE vil kun bruge kundens data til formål, som er en del af aftalen eller til korrespondance med kunden. Hvis det er nødvendigt for behandlingen af ​​betaling, vil NUIT et LINETTE overføre kundens betalingsdata til kredit institut, som er instrueret med betalingen.